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Orbit Nutrition Vs. MySupplementStore.com
Old 05-27-2009, 01:53 PM   #1
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So I finally got around to ordering Jacked and saw that Orbit nutrition was out of stock (just like everyone was) and looked around the internet till I found Mysupplementstore.com who didn't list whether or not the product was in stock. I e-mailed them (should have realized that them not listing a phone number was a bad sign) and received a reply stating that they had it in stock and would ship it the next day. 6 days went by and I hadn't received anything so I e-mailed again asking for a tracking number but got no reply for the next 3 days. I sent them one more e-mail stating that if I don't at least receive a response by the end of the day that they could consider my order cancelled. I cancelled the order the next day and stopped the payment feeling that I had been pretty patient, especially since I was excited to try the product. That same day I CALLED Orbit Nutrition since they list a phone # was called back shortly and assured that the product was now in stock and that I would immediateley receive a tracking #. They did exactly as they said, the product showed up when they said and it was beautifully wrapped. Thank you Orbit. Never again will I buy elsewhere.

Unfortunately, the package from the other place showed up a few days later having been shipped well after I cancelled my order in a box that is somewhat destroyed. They can contact me this time if they want to ship it back. Idiots.

Anyway, I just wanted to praise Orbit and warn everyone about Mysupplementstore.com.......Take care guys!
 
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Old 05-27-2009, 02:46 PM   #2
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definitely orbit is a great place to shop.
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Old 05-27-2009, 02:56 PM   #3
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quality service, id say its worth the wait they have a quick T/A
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Old 05-27-2009, 10:09 PM   #4
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Ahhh thanks guys I really appreciate it. Were doing our best to keep improving. Just picked up some more staff to make sure we keep offering quality service. Thanks again
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Old 05-29-2009, 04:56 PM   #5
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yeah TO is a good guy... he helped me out when i ordered! i throw business his way when ever someone asks.
 
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